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KEBIJAKAN PRIVASI

shenslot Privacy Policy: How We Handle Your Account Data

This Privacy Policy describes what data shenslot collects when you access the platform, how it is used to manage your account and transaction records, and the choices available to you. All data handling is subject to local law and applies only in eligible regions.

  • Account data clarity
  • DANA, OVO, GoPay context
  • Your data rights explained
  • Policy contact path included
POLICY POSTURE

What Data We Collect and Why

When you open an account on shenslot, we collect the information you submit during registration — your name, email address, mobile number and the e-wallet identity you connect for transactions. For DANA, OVO and GoPay deposits, the wallet reference number and transaction timestamp are recorded so your transaction history stays accurate and verifiable from your account dashboard. We also collect session data: device type, browser version, IP address and pages visited. This is used to keep your account session consistent and to detect unusual access patterns. We do not collect payment credentials such as PINs or full account numbers — those stay inside the payment provider's own environment. Cookies are used to hold your session state and remember your login preference; you can adjust cookie settings in your browser at any time. Data collected through the platform is stored for as long as your account remains active or as required under applicable local regulation. If you close your account, we retain only the minimum records required by law. The current data retention schedule is shown in the account settings section after login.

  • DANA wallet reference

  • OVO transaction timestamp

  • GoPay deposit record

  • Session and device data

  • Cookie preference control

POLICY SCOPE

Where This Policy Applies

This policy covers the data shenslot collects and processes directly. It does not extend to third-party services — payment providers, game studios or external links — that operate under their own data terms.

  • Account Access

    Login activity, session tokens and account profile fields you submit are covered by this policy. We process this data to authenticate your session and maintain your account record accurately.

  • Transaction Records

    Deposit and withdrawal references recorded when you use DANA, OVO or GoPay are within scope. The amounts and timestamps appear in your transaction history and are retained per applicable regulation.

  • Site Content Interaction

    Pages you visit, lobby navigation paths and game category selections generate usage data covered here. This data is used for service continuity and is not sold to advertisers.

  • Third-Party Services

    Payment providers, game studios and any external link you follow from this site operate under their own separate data policies. We do not control or carry responsibility for how those services handle your data.

YOUR DATA RIGHTS

Practical Actions You Can Take Under This Policy

You have several concrete actions available regarding your personal data held by shenslot. You can review the information we hold by opening the profile section after login — name, contact details and connected e-wallet references are displayed there. If any detail is incorrect, you can submit a correction request directly through the account settings page; changes take effect once our team has verified the update against the original submission. For questions about how a specific data point is used — for example, why a particular DANA transaction reference is retained — you can raise that through the support channel listed on this page. If you wish to request deletion of your account and the data attached to it, you can submit that request in writing; we will process it in line with local legal retention requirements and confirm the outcome to the email address on your account. The current status of any pending data request is visible in your account dashboard after login.

  • Review Your Records

    Open the profile section after login to see the account details and e-wallet references we hold for you. Transaction history, including DANA and OVO references, is listed in a dedicated tab within the same area.

  • Correct Account Details

    Submit a correction through account settings if any stored detail is wrong. Our team checks the update against your original submission and applies the change once verified.

  • Ask About Specific Data

    If you want to understand why a particular record — such as a GoPay deposit reference — is stored, send the question through our support contact. We will explain the retention basis in plain terms.

  • Request Account Deletion

    A written deletion request can be submitted through support. We remove data not required by law and confirm completion to your registered email address. The timeline depends on the applicable local retention period.

CONTACT THIS POLICY

How to Reach Us About Privacy Questions

For any question or request related to this Privacy Policy, use the contact paths below. Include your registered email address and a clear description of the data point or request so we can locate your record without delay.

  • Live Support Chat

    Open the chat widget from any page after login to raise a privacy question with the support team. Provide your account email and describe the specific data concern.

  • Email Contact

    Send privacy requests to the email address listed in the Contact Us section of your account dashboard. Written requests for data correction or deletion should come through this channel.

  • Account Dashboard

    The current state of any submitted data request — including deletion or correction status — is shown in your account dashboard after login. Check there before opening a duplicate ticket.

DATA HANDLING PRACTICE

How shenslot Manages Data Responsibly

Our approach to data handling reflects the account-first design of the platform. Transaction references from DANA, OVO and GoPay are retained in your account history for accuracy and dispute resolution, not for marketing profiling. Access to stored account data is restricted to verified account operations; it is not shared with advertising networks. Cookies used on the platform are session-functional and preference-based; no tracking cookies from third-party ad networks are dropped without your awareness. You can see the cookie types active on the site in the cookie settings accessible from the footer.

  • Data Access Controls

    Account data is accessible only to authenticated account operations. We do not share stored profile details, wallet references or session records with third-party advertising or analytics services outside the scope described in this policy.

  • Cookie Management

    Session and preference cookies are used to keep your login state and navigation choices consistent. You can review active cookie categories and adjust preferences through the cookie settings link in the site footer.

  • Retention and Deletion

    Data is held for as long as your account is active or as required by applicable local regulation. When an account deletion request is processed, data not subject to a legal retention obligation is removed and you receive confirmation by email.

  • Policy Updates

    When this policy changes, the updated version is published at this page path with a revised effective date. Continued use of the platform after a policy update constitutes acknowledgement of the revised terms, subject to applicable local law.

PRIVACY FAQ

Common Questions About This Privacy Policy

These questions cover the points we hear most often about how your data is handled, what rights you have and how to contact us if something needs to change.

What personal data does shenslot collect when I open an account?

We collect the details you enter during registration — name, email, mobile number and the e-wallet identity you connect. For DANA, OVO or GoPay transactions, the wallet reference and timestamp are recorded in your transaction history. Session data such as device type and IP address is also collected to maintain account security.

Does shenslot share my data with third parties?

We do not sell your data. Transaction references pass to the relevant payment provider — DANA, OVO or GoPay — only to complete the transaction. Game studios receive only the session token needed to load a game. No profile data is shared with advertisers. Third-party services operate under their own separate data policies.

How long is my account data kept?

Account data is retained while your account is active. After an account deletion request is processed, data not subject to a legal retention requirement is removed. The minimum records required under applicable local regulation are kept for the period that regulation specifies. Deletion confirmation is sent to your registered email.

How do I correct wrong information stored in my account?

Open the account settings page after login and submit a correction request there. Our team verifies the update against your original submission before applying it. For name or identity corrections that affect wallet verification, the process may require additional confirmation as shown in the settings form.

Can I request a copy of the data you hold about me?

Yes. Submit a written data access request through the email contact listed in your account dashboard. Include your registered email address and specify which records you want — account profile, transaction history or both. We will respond with the relevant records in a readable format within the timeframe permitted by local regulation.

How does shenslot handle cookies, and can I turn them off?

We use session cookies to keep you logged in and preference cookies to remember your navigation choices. No third-party advertising cookies are placed without disclosure. You can review active cookie categories and adjust your preference through the cookie settings link in the site footer at any time.